Expecting the best starts with the company management team. The ISL senior management professionals, who draw from years of industry experience and are passionate about excellent senior care, set the highest standards for community management. The ISL team brings unique capabilities to meet the immediate and enduring challenges of developing and managing senior communities. Consistently effective management is the key to operating a successful senior community.
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Sue Farrow, President and CEO for Integral Senior Living, has over 34 years of senior housing experience, in key leadership positions with Aegis Assisted Living, Sunrise Assisted Living and Transamerica Senior Living. She has been a key participant in the development, start up, marketing and operation of over 4,300 congregate, assisted living and Alzheimer care units. Nationally known for her expertise in all phases of operations and programming, she is frequently a featured speaker at industry conferences. Farrow is a Founding Board member and past President of California Assisted Living Facilities Association and a Board Member of the Assisted Living Federation of America. Her education includes a Bachelors Degree in Business Administration and successful completion of the CPA exam. |
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Chris Kasulka, Chief Operating Officer for Integral Senior Living, has over 20 years of experience in the senior housing and hospitality industries. As COO, she is primarily responsible for high-level oversight of company operations, owner relations and new business development. Prior to joining ISL, Kasulka served as Senior Vice President of Operations for ARV/Atria Senior Living with responsibility for 24 communities in five states. Her operating results led the company and were well above industry averages. Known for her people centered approach to leadership she has a passion for achieving results by bringing out the best in every member of the team. Kasulka has a bachelor's degree in Hospitality Management and is a licensed Residential Care Administrator in multiple states. |
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Polly Miller, Chief Marketing Officer, oversees sales and marketing for ISL managed properties. She has more than 30 years experience in senior living sales, customer service and community relations. Miller is a nationally recognized speaker on sales, customer service and community relations. She has served on the boards of the National Association of Senior Living Industries (NASLI), Northwest Assisted Living Federation (NorALFA) and California Assisted Living Association (CALA) Education Committee. She is also former President and Board of Directors member of Western and Central Washington Chapter of the Alzheimer's Association. |
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Tracee DeGrande, Chief Financial Officer, is responsible for ISL's corporate finance, operational accounting, acquisitions, contract negotiations, insurance and strategic planning. She holds more than 26 years of finance experience, 11 years specifically as a CFO in the senior living industry. Ms. DeGrande's strong industry and professional experience includes tenure at Aegis Living, Regency Pacific, Hillhaven Corporation (now Kindred) and Group Health Cooperative. She has a Bachelor of Arts degree in accounting from Seattle University and began her career with Ernst & Whinney. |
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Suzanne Foley, Senior Vice President of Human Resources, is Senior Professional Human Resources (SPHR) certified and has more than 14 years human resources experience in senior housing and developed policies for more than 100 communities. She provided human resources functions for over 5,000 employees at Sun Healthcare Group and was also employed with Ensign Facility Services and AAA. In her career, she has developed policies and procedures for 75 assisted living and independent living properties throughout the United States. She has proven success in developing, implementing and conducting employee training programs. For ISL, she manages worker's compensation claims, insures legal compliance in employee relations and oversees employee benefit programs. Suzanne holds a Masters Degree in Organizational Management and a Bachelors Degree in Broadcast Journalism from the University of New Mexico. |
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Janet Welch, Vice President of Corporate Communications and Division Vice President of Integral Consulting Services, has more than 25 years experience in sales and marketing, the last 8 years in senior living. At ISL, Janet oversees collateral development, public relations, advertising and internet development for the ISL properties. She also oversees the ISL corporate communications and consulting division projects, including interior décor for senior living properties. She is a member of the Board of Directors for the 50+ Housing Council, a special interest council of the Building Industry Association of Southern California [BIA/SC]. Janet holds a Bachelors Degree in Journalism from the University of Southern California. |
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Vince Limburg, Corporate Director of Revenue & Analytical Services, has more than 12 years of senior living management experience and over 10 years in restaurant hospitality and management experience. In his regional operations oversight, he and his team increased year-over-year NOI growth of 17% in one year, while managing a budget of $42 million. Vince is experienced in design and start-up of new developments and coordination of major remodels of existing communities. He holds a bachelors degree in Accounting. |
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Mike Korin, Regional Operations Director, has more than eight years experience in the senior living industry. He has been with ISL since 2006 and has also served as Executive Director of an Independent Living, Assisted Living and Memory Care campus in Carmichael. His prior positions in senior living include Senior Executive Director for ARV/Atria and Executive Director of three assisted living properties where he grew occupancy in each to over 90%. Mike’s varied professional experience also includes hospitality and banking. In his tenure for Citibank, he was Vice President of International Operations. |
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Pam Kerr, Regional Operations Director, has eight years experience in senior living. Prior to joining ISL, she was as an RCFE Administrator, mentor and area director for Aegis Senior Living. She also has 15 years experience with World Vision, an international relief, development and advocacy organization. She is a former RN and holds a Masters Degree in Public Health. |
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Mandy Hampton, Regional Operations Director, has been with ISL for the past five years. Her tenure with ISL has includes positions as Executive Director of two ISL communities, as well as Business Office Director. At her most recent community post, she led census increase from 68% to 90% in only 7 months. Prior to ISL, she worked as a controller for a medical software company for 5 ½ years. Mandy has had an RCFE license in California for five years. |
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Jason Engelhorn, Regional Operations Director, has more than 14 years experience working in the senior housing industry. Prior to becoming a licensed RCFE Administrator over 10 year ago, Jason began his career in the senior housing industry as an Activity Director in a skilled nursing facility and then two hospital-based skilled nursing facilities where he also performed social service and discharge planning duties. Venturing into assisted living administration, Jason found immediate success; increasing the occupancy of his first community from 83 to 100% within his first year. Jason has also been a General Manager for Merrill Gardens and an Executive Director for ARV/Atria where his community was honored as the "Best All Around" community out of its 138 community portfolio. Jason has a Bachelor of Science Degree in Recreation Administration from California State University, Chico. |